Terms & Conditions
Effective Date: October 2025
Business Name: Savuxè (doing business as “MystiBox”)
Website: https://savuxe.com
Contact Email: contact@savuxe.com
Overview
Welcome to Savuxè, including our associated brand MystiBox.
By accessing or purchasing from our website https://savuxe.com, you agree to these Terms & Conditions.
Please read them carefully before placing an order. If you do not agree, you should not use our website or make purchases.
Products & Availability
We offer a curated range of products, including handcrafted perfumes, lifestyle items, and limited-edition products sold under the MystiBox brand.
All descriptions, images, and prices are subject to change without notice.
We reserve the right to modify or discontinue any product at any time.
Orders & Payment
All payments are processed securely at checkout.
We accept major credit cards, PayPal, Afterpay, and Affirm.
Payment is required upfront before any order is shipped.
By completing a transaction, you confirm that you are authorized to use the payment method provided.
Orders may be canceled if payment is declined or flagged for fraud prevention.
Returns & Exchanges
We accept returns within 7 days of purchase or delivery, provided that:
The item is unopened, unused, and in its original packaging
You provide proof of purchase (order number or receipt)
Non-returnable items:
Opened or used perfumes
Products not in original packaging
Items purchased on final sale
To initiate a return, contact contact@savuxe.com within the 7-day window.
Once we receive and inspect the product, we’ll notify you of approval or rejection.
Approved returns will be refunded to your original payment method, minus any shipping costs.
Shipping Policy
We currently ship within the United States only.
All perfume products are shipped via ground shipping due to carrier regulations.
Estimated delivery time: 3–7 business days, depending on location.
Tracking information will be provided once your order is shipped.
We are not responsible for delays caused by carriers, weather, or incorrect addresses provided by the customer.
Cancellations
Orders may be canceled within 24 hours of placement if they have not yet been shipped.
After that period, cancellations are not guaranteed.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, contact us at contact@savuxe.com within 5 days of delivery or the expected delivery date.
We’ll work with the carrier to resolve the issue as quickly as possible.
Intellectual Property
All content on this website, including images, text, logos, and product descriptions, is the property of Savuxè and its brand MystiBox, and is protected by copyright and trademark laws.
You may not copy, reproduce, or use our materials without written permission.
Limitation of Liability
Savuxè and MystiBox are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Products are intended for external use only. Always perform a patch test before using perfumes or skincare items if you have sensitive skin or allergies.
Privacy & Data
Your use of our website is also governed by our Privacy Policy.
By making a purchase, you consent to our collection and use of your information as described there.
Changes to Terms
We may update these Terms & Conditions periodically.
Updates will be posted on this page with a new effective date.
Continued use of our site after changes means you accept the new terms..
Contact
If you have any questions about these Terms or your order, please contact us at:
contact@savuxe.com
Savuxè — Los Angeles, California, USA